FAQs

Your Custom Design & Engagement Ring Questions Answered

How does the custom design process work?

It starts with a conversation! I love hearing about your inspiration, whether you have detailed sketches or just a feeling you want to capture. We’ll explore styles, stones, and budgets to find the perfect direction. From there, I create sketches, we refine the design together, and then your one-of-a-kind ring becomes reality.

I’m nervous about designing something – what if I don’t like it?
I get it! That’s why I involve you in every step. The sketches let you see the design before it’s made, and we can always adjust things until it feels absolutely perfect. My goal is for you to be thrilled with your ring, not just satisfied.
Can you work with heirloom diamonds or gemstones?
Absolutely! I love giving old stones new life. Whether it’s resetting an heirloom diamond in a modern style or incorporating gems into a totally new design, we’ll honor the past while creating something uniquely yours.
How much does a custom ring cost?
It truly depends on the complexity of the design, the stones you choose, and your budget. That’s why the consultation is so important. We find a way to make your dream fit your reality, whether that means scaling a design or sourcing the perfect stone within your price range.
How long does the custom process take?
It varies, but I usually suggest allowing 4-6 weeks, sometimes more for complex designs. If you have a deadline, like a proposal date, let me know upfront! I’ll work with you to see if we can make it happen.
What if I don’t live near Mount Pocono? Can we still work together?
Definitely! While I love meeting clients in person, I’ve done many custom designs remotely. We can do consultations over video calls, share sketches digitally, and I securely ship finished rings anywhere.
What makes your diamonds special?
I hand-select every diamond, focusing on beauty, brilliance, and ethical sourcing. I want you to feel amazing about wearing your ring, knowing it came from a good place.
Can you help me choose an engagement ring even if I’m not going custom?
Of course! I have a beautiful collection of ready-made rings, and my expertise is always free. Stop in, and let’s find something that makes her eyes light up.
Do you offer resizing and repairs?
Yes! I want your ring to be perfect, not just the day you get it, but for years to come. Resizing, regular cleanings, and repairs are all part of keeping your jewelry looking its best.
Do you design other types of jewelry besides engagement rings?
Absolutely! Wedding bands, anniversary gifts, special occasion pieces – if you can dream it, I can likely make it.
What’s the best way to clean my diamond ring at home?
A simple solution of warm water with a few drops of dish soap is usually all you need. Soak your ring for a few minutes, gently brush with a soft toothbrush, and pat dry. For extra sparkle, you can bring it into the store for a professional cleaning!
Do you offer a warranty on your custom jewelry?
Yes! I stand behind my craftsmanship. [Include specifics of your warranty: length, what it covers, etc.] I want you to wear your ring with confidence, knowing it’s made to last.
I have another question. How do I get in touch?
I’m always happy to chat! You can call, email, or use the contact form on my website. [Insert specifics]. I look forward to hearing from you!

Ready to start your ring journey? Visit our store or schedule a consultation. Let’s make your forever sparkle!